Terrible Terrible Service and the Rudest Manager I have ever dealt with in my life! They gave me the wrong order, wouldn't replace it, manager told me he doesn't care if I never buy from them again, told me that his name was "none of my business" and that his name was "Mickey Mouse" and hung up the... Read more
phone on my face twice! I am never ever going there again .. not their branch or any other Chicken Cottage branch!
I called the branch back and informed them of the situation and asking if they can send over the correct order. He rudely replied that there is nothing he can do for me and next time they won't make the same mistake. I told him, that I will not buy from Chicken Cottage again if they do not correct the order and he said "I don't care!" I asked him if he was the manager and he told me that he was the owner of Chicken Cottage and the owner of over 10 branches of Chicken Cottage. I asked for his name and he, the manager, said "It is none of your business, my name is Mickey Mouse!" He then hung up the phone in my face.
I called back and no one answered. After a few more tries,I told her that because of this manager and his rudeness, I will never buy from Chicken Cottage again and that I will go to all review websites and let the public know about the terrible service. She said "okay."
A few minutes later, the manager called again and tried to recover the situation (to avoid the negative reviews), and put all the blame on the employee for making the wrong order. When I told him that I was not upset because of the order, but rather because of his response and attitude and for telling me that his name was "Mickey Mouse" and that it was unacceptable, he said "It is none of your business what my name is, I am Mr. Chicken Cottage, why don't you tell me your name?!?!" When I said that he was being very inappropriate he said "It seems that we will not go anywhere with this, I will not hear you any longer, Cheers" and he hung up AGAIN in my face. Show less
|Smart Phones||1-3, Trinity Street||024 7798 1645|
|Chicken Cottage (Coventry) Ltd||1-3, Trinity Street||024 7622 9696|
|Zc Cottage Ltd||1-3, Trinity Street|
|Beauty Shop||5, Trinity Street||024 7663 2569|
|Mary Ann Evans Charity Shop||5, Trinity Street||024 7655 3239|
|Kinetic Recruitment Services Limited||5, Trinity Street||0161 872 2333|
|Cuts & Colours||15 Trinity Street||024 7623 0606|
|Cancer Research Uk||7, Trinity Street||024 7622 5244|
|Myton Hospice Charity Shop||21, Trinity Street||024 7652 0661|
|Remploy||27-29, Trinity Street||03004568026|