Help

192.com gives you fast access to more free data on UK people, business and places. Our Frequently Asked Questions will help you make the most of using 192.com.

Top FAQs

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  • expandHow can I contact you?
  • expandIf I register what do I see/get?
  • expandWhich databases are free to search?
  • expandHow many credits do I need to search?
  • expandMy property price is wrong. What can I do?
  • expandWhat's new on 192.com?
  • expandWhat we do

Sign In and Registration

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  • expandDuring sign in I get into a loop
  • expandProblems signing in
  • expand I haven't received my confirmation code
  • expandI forgot which e-mail address I registered with
  • expandHow to change my email address
  • expand How do I retrieve my forgotten password
  • expand How do I change my password?
  • expand How do I cancel my registration?
  • expandHow do I subscribe / unsubscribe from 192.com emails?
  • expand Close my 192.com account
  • expand I am not receiving emails from 192.com
  • expandHow do I change my account settings?

192.com Credits

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  • expandIf I register what do I see/get?
  • expand Which databases are free to search?
  • expandHow do I search for free?
  • expand Which databases do I have to buy credits to search?
  • expand What are credits?
  • expand Do credits expire?
  • expand How do I buy credits?
  • expand Is registration free?
  • expandHow many credits do I need to search?
  • expandWhat is Full Access?
  • expandWhat is free and premium data?
  • expand County Court Judgments

See Who's Looking

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  • expandWhat is SWL?
  • expandWhat can people see?
  • expandHow far does it go back?
  • expandCancellation/Refund Policy?

Background Reports

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VouchID

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Payments and Orders

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Removal of Personal Details

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  • expand Can my Electoral Roll record be removed?
  • expand How do I remove a Directory Enquiry listing
  • expand Can my director report be removed or amended?
  • expandCan I see who has searched me?
  • expand How to stop unsolicited mail and calls
  • expand192.com Removal requests and Search Engine listings
  • expandI've asked you to remove my details but I can still see them on Google and other search engines

Premium Listings

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Amend a Business Listing

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  • expandHow to add your business listing to 192.com
  • expandHow do I amend a business listing?

Tools & Guides

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Maps and How to Use Them

  • expandAbout maps

Family Records

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Affiliate Program