Arriva Plc

I would like to rate this business higher but unfortunately there are certain individuals within Arriva who are determined to pull it down. Those individuals are a minority set of drivers who for some reason or other seem to put there off duty colleagues before the fare paying public and those... Read more people who are supposed to be in charge do not seem to be able to or do not want to do any thing.
I am of course referring to the 110 route which stops opposite the Depot on Barnsley road Wakefield West Yorkshire. These minority drivers do not seem to be able to stop at the designated stop when you ring the bell. They simply go 2 or 3 bus lengths past the stop so there colleagues do not have to walk as far to the depot. Perhaps it because they are too busy engaging the driver in conversation and so he his distracted from his driving. Consequently if you live on Chancel Road or Chantry Square you have a longer walk back with your shopping but hey those off duty drivers did not have to walk as far.
Try complaining. Done it to no avail. The depot no longer accepts complaints you are directed to Luton and they are about as useful as a snowball in hell. You will of course notice or maybe not but I say a minority set of drivers. The simple reason is the MAJORITY are a caring reasonable set of people who are a credit to the company but are all too often tarred with the same brush. I will not hold my breath in hoping things will change in the near or even the far future. Show less