The reception was grt n i was offered help n information abt 111 which i didnt know coz am new in uk.the staff were efficient wit their wk n had tym for me which in my gp they have nomuch tym for u.alws in hurry to c next person witht u completing what ur saying.the place is clean..toilets..etc.... Read more also u can get seen witht appointment.this makes it easier n convenient.thankyou walk in centre staff made me feel at ease wen kid fell ill. Show less
It's always busy but the staff are great and the nurses were really sweet to my 8 month old this morning.
Went into the centre with my friend who was very worried about a problem she had, so obviously she was upset and nervous. She got called up to the receptionist and was asked for her details etc and then the receptionist answered the phone in the middle of talking to my friend which was very rude... Read more since my friend was really wanting to see a doctor quickly. When the receptionist finally asked my friend what was she there for she repsonded by saying "we don't do that here". My friend being upset and needing help said "well where do I go then?". To this the receptionist was extremely terrible and accused my friend of being rude and said it loud enough for the majority of the waiting room to here creating unnecessary embarassment for my friend! The receptionist was completely out of line and not caring and patient like a receptionist at a walk in centre should be! My friend is only 17 and made her feel very upset and embarrassed for no reason! Using the phone whilst talking to her was also highly unprofessional and gave me a very bad impression of this place. I will only be going to the lister house walk in from now on! Show less