Very disappointing experience of the Forster group, I could certainly not recommend them.
Given how close they are to where I had just bought a new property in need of total refurbishment I first found Forster for roofing as I wanted a quote and advise to what was needed to repair/replace the... Read more roof.
I filled in the online form, but got no reply, managed to find an e-mail address for them and e mailed them twice stating I had got no reply from the form, but guess what still no reply.
Working through the list of contractors I needed and unaware it was the same company, I contacted them about advise on fitting solar, I got a reply and questions about size of system, I explained in my reply I needed advise, so they telephoned me, without asking if I was free to talk, launched into a lengthy discussion with them looking at Google maps trying to locate my property, if you have ever tried this it is very hard when you do not have a map in-front of you. Getting frustrated I asked if they could come and see me, first to discuss the system I needed etc, an appointment was agreed for the end of the week, only to get an e mail the next day cancelling the appointment due to other commitments, and they were unable to offer me any further assistance.
The web site says re roofing,
We bring a professional and caring approach to re-roofing your home. We dedicate a member of our staff to oversee each project, who will take you through the process every step of the way.
If you are concerned with the condition of your roof or simply would like it checked out for your own peace of mind, we offer a free technical roof survey. From this we can advise you as to whether any roofing work is necessary and issue you with a detailed report on the condition of your roof.
Clearly I am very disappointed with this company, so I suggest if you are looking for roofing or solar look elsewhere. Show less
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|Forster Energy Limited||22, Commerce Street||01356 628 560|
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