We employed this company to install a new boiler, central heating system and bathroom suite and found them to be an extremely helpful and professional business. It was not a straightforward installation but it was accomplished within the agreed timescale and at the end of each day the house was... Read more left clean and tidy. We have employed previous heating engineers but Gasnier Plumbing and Heating is the best by far ! We are so impressed with Alan Gasnier and have requested that his business continue to carry out our regular servicing. We THOROUGHLY RECOMMEND THIS 5* Business Show less
Mr Alan Gasnier visited my home to carry out a service on my gas fire and boiler / central heating. On arrival he observed that there appeared to be a problem with the fire. After using his "probe" he confirmed the fire was unsafe and should be disconnected. This was OK.
He then moved onto the... Read more boiler / central heating system. The boiler took about 10 minutes but the central heating had several issues, rendering it largely inoperative. Despite this being the only suitable means of heating, he left insufficient information about the problems or how he could fix them. He also gave a verbal quote of over 3 times what I eventually got to fit the new fire. He also charge his full rate for servicing.
After calling out another Central Heating engineer, to fix all the problems (two weeks later) he discovered a leak on the boiler.
I WOULD NOT RECOMMEND THIS PERSON / COMPANY, ALTHOUGH HE MAY HAVE OTHER CUSTOMERS WHO ARE HAPPY TO HAVE NO HEATING IN THEIR HOMES IN THE MIDDLE OF WINTER.
FLH - December 2016 Show less
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