The place is filthy, we had to ask for our table to be cleaned 3 times before they actually did it, and it wasn't even busy. The dessert took 40 minutes to come out, after asking for it twice we were told it was being made and it was literally a scoop of ice cream with sauce. I'm sure it doesn't... Read more take 40 minutes to scoop ice cream. The staff were very rude and incompetent so asked to speak to the manager who was even worse. Rude, unapologetic and extremely arrogant. The whole experience was a nightmare and I'll be telling everyone to avoid at all costs! Show less
on 09/11/2013 my wife and our 2 children along with my wifes friends 2 children were enjoying the play area and the children were happy
and a little later some more customers came along with there children and some of these children were very big, they looked like they were 15 or 16 years old. they... Read more were running around like wild animals with disregard for little children who were frightened and also my son was pushhed aside by these thugs and then our children stopped playing as they were frightened. when my wife told the manager what is happening, he replied "there is no age limit or height restriction" and did nothing about telling these children off.
i would like you to know that i am not happy with the service you are providing as it should be safe and friendly atmosphere where children are happy to play not feel scared.
I really hope in future you do something about this.
kind regards. waseem akhtar firstname.lastname@example.org Show less
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