I believe that Hana Zalewska has misunderstood how we work and take payment from our valued clients! First we would quote for all work that is either supplied or supplied and installed, I understand this quote was accepted. The next stage is we ask for a survey payment of £100+vat (this fee has been... Read more included in the original quote) this allows us visit the property , complete a survey and manufacture the glass/mirror to the required sizes. We normally advise all clients to make payments via their credit cards - this provides client protection via your own bank!. Once the glass or mirror has been manufactured clients are contacted and asked if they would to view the glass or mirror before installation is booked. Payment is required as we book the installations. Supply only balance payments are due on collection. Show less
Terrible Customer Services!
We were looking to get glass splash back but the service we received before even starting the order was outrageous!
And we found out we have to pay full amount before we even get the splashback to our house!
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