Great shop would recommend to everyone. All my alterations have been done very professionally and quickly. The staff are lovely and friendly. The shop is full of lovely goodies to buy too.
AVOID This place like the plague.
I went to this establishment in hope to find a replacement belt for a sewing machine after telephoning and speaking to a rather sour lady. As soon as I turned up with machine the woman said bitterly that I only needed to bring the belt for her to look at and did... Read more not need the machine (which she did tell me to do in the previous telephone call and making me carry the thing half way accross the town centre! haha) I asked why she had told me to bring the machine in and she denied it , however I politely insisted that she did and then she used the line "Well I'm having a bad day!!"
I asked if she could gauge the size of the belt without removing some of the machine casing, when she said no so I asked if it was ok to open it up so we could see. This is where it all went downhill.
She stormed off upstairs saying "I don't think I have the right size belt so don't hold your breath " When she finally reappeared I fitted the belt and asked if we could plug the machine in to test and she went off on one " I'm not too happy about this as if our electrics fuse etc" (keeping in mind I am a fully qualified Electrician) I said that's ok, If there is a problem - which there never would have been.. I would fix the electrics free of charge! She then began to have a go at me because a tiny amount of dust (which she called oil and I had offered to tidy up afterwards) got on the table when I opened the machine and she started barking on about if a customers garments would have got any marks on etc which is pefectly understandable. I was nothing but curteous and polite to this woman up until then and I called her out in front of her customers and colleagues."Is there any reason why you are making things so difficult here for me today? I have been nothing but respectful and you are being discourteous and very RUDE to a paying customer." I told her this was unacceptable and unprofessional. After all she was the one who suggested that I bring in the machine. Show less
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