Royal Mail Group Ltd
- T: 01685 872 007
Absolutely shocking customer service, it's been the same way for years , never seem to get through to speak to anyone always on answer phone , I wanted to query why 2 very important letters I had delivered were open not happy.
Very poor service never answer phone,clearly need new manger as Ian not capable of controlling his staff or running this depot .Post people still prefer to walk across gardens than use path, i have complained about this before am now going to take complaint to the top.
I was expecting a parcel to be delivered and when I checked the Trace and Track, I found that the parcel had been delivered somewhere but not to my address, no card had been left and I did not recognize the name. I phoned Beescroft and was told to phone Friday. I spent two hours phoning on Friday,... Read more only to get an automated voice telling me that my call could not be answered. I went down to Beescroft to inquire about the parcel only to be told by the one person there that he was not of the right grade to deal with my complaint I still do not know where my parcel is!!!!!!!!!! Linda Collins I would give this no stars but I have to give it something. Show less
|Aberdare Delivery Office||Aberdare Delivery Office, Aberaman Industrial Estate||03457740740|