The only time I've ever had literally TONS of stuff delivered, sometimes a couple of hundreds kilos up 2 flights of stairs, and all with a cheery professionalism. I cant think of any other delivery people that just get on with the job so fuss free. I always go out to give them a hand but I only take... Read more
1 bag whereas they carry 2. But I'd do my back in if I tried to carry 50Kg of coal up the stairs !!!!!
Good prices and good coal. I call them every year now.
Always been on time as well.
Frederick Street Show less
Wouldn't even give a 1 star. They say "friendly" family run business but unfortunately the coal men are nothing but bullies threatening people and a member of y family is actually scared to answer her door thanks to the way they acted towards her, and dice she doesn't answer the door they go around... Read more the windows knocking too making her even more uncomfortable and feeling harassed, there has been a misunderstanding with money, they think she owes money (under £80) although this was meant to be paid by someone else whom she left money with trusting them but they didn't hand it to the coal man and as she is disabled and unable to work she can't afford to just pay it straight out her own pocket again. Ha they not been so threatening over the past year this could have been resolved by paying a little each week. Unfortunately these coal men have brought the name of the business down and several friends have now changed or are changing the company they use for coal. I would be embarrassed to hire people like this as staff for my business. Show less