Goodchilds Estate Agents & Lettings (Wednesbury) Ltd
WS10 7HQ View on map
- T: 0121 506 7670
Terrible service. They refused to let us view the property at the weekend or in the evening, saying it was because they had to travel from Wednesbury, which is about 20 minutes away. I arranged a viewing for an afternoon in the week, which is the only time they allowed. When I arrived there were two... Read more other clients waiting to view the property. The person due to arrive was late and when one of the clients called to find out where they were, we were told they had left only 5 minutes ago. Whilst waiting, we noted that the property was not double-glazed, as stated in the advert. It also stated that there was off-road parking, but they must have meant an entirely different road as the was absolutely nowhere to park. None of us were contacted by the agent to say they were running late. Eventually, we got fed up of waiting and left. Goodness knows if they ever showed. They never contacted me afterwards to apologise. I would not recommend getting involved with this agent. Show less
I am very disappointed as a client. That was my first and last letting agency I have ever had.
Lots of empty promises. To talk to them was pointless because they did NOTHING.
My partner suffered serious health problems so I had to end up before contract ends.
I have been told that they will advert... Read more property again and they will find new tenants.
I have checked their website-No advert at all.
I have received my letting contract when I was leaving property.
At the end I was so desperate that I was considering record everything they said!!!!
I will never use any agent service in my life without double checking opinion about them.
DO NOT DEAL WITH GOODCHILDS!!!
Pav Show less
Absolutely appalling service! Me and my girlfriend paid £2000 as a deposit, application fees, and for the first months rent. And since we handed over the money all we have had is grief! The first week after moving in we had no heating, because they let someone into the property to turn the gas off... Read more
and would not resolve the issue. Myself and my partner had to take 2 days off work unpaid to fix the problem ourselves. Even now they are still not claiming responsibility even though our landlord lives in London and is often travelling to the US.
And now our toilet is leaking. I work 8:30 - 6:30, 5 days a week so when i get home the bathroom is completely flooded! It is now a week since I first contacted them about it and I am still waiting to hear back from them! I have a pregnant girlfriend living with me and the water is starting to get VERY close to the electrics. I am personally going to seek legal advise, as the law states I have the right to "live in a property that’s safe and in a good state of repair" and if the water leeks into the electrics I wont be.
I have emailed them, and called them but they will NEVER call you back! I called the office, and sent them and email, then over the phone the guy Jack said he would call me straight back. 3 days later I'm still waiting for that call!
DO NOT USE GOODCHILDS AT ANY COST Show less
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