I wo t bother going then
I can only reiterate what Evelyn has said in her review. The parking situation is rediculous by only allowing an hour. More often than not you have to queue up in the car park and wait for a parking space. The checkout situation is not much better than the car park, very often there is only one... Read more open and even with two open the queues are long. Aldi is great as a shop and have some great products and good offers, but sadly you do not even get the chance to look at all the other items on offer because of the car parking situation. The shopping trolley situation doesnt help either as you have to wait when returning your trolley as they are in two enclosed lines, so have to wait for the previous person to come out before you can put your trolley back. Come on Aldi sort out the parking time before you lose too many customers new and old and allow your shoppers to be able to do their weekly shop and allow some time to browse the offers. Show less
Shame on Aldi To my disgust and amazement, I received in the post today a parking charge notice for £70 for being 15 minutes too long in the car park. I had not noticed that parking was limited to one hour and it took me an hour and 15 minutes. Had I realised this, I would never have parked... Read more
there and would not have shopped at Aldi.
My poor review is purely related to their arrangements for customer parking. I was a new customer and it took me longer than usual to do my shop as the store was new to me and then there was some delay at checkout until a second checkout was opened. Having done my shop and trundled down the pavement to the car park to load shopping into my car, I then had to trundle the trolley back through the car park and up the pavement as no trolley bay in car park.
Shame on Aldi for bringing in a private parking company with such unreasonable restrictions. What was I thinking of in assuming that Aldi would be bothered about customer experience. I can feel a local media campaign coming on. On second thoughts I will go back to Sainsburys where I am allowed to park for 2 hours and customers are valued.
I may have to pay the charge eventually but Aldi has lost a new customer after only one visit to the store. Strange business model. Show less
|Aldi Stores Limited||232-236, Addington Road||0800 042 0800|
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