Parkstone Post Office
- T: 01202 741 261
This is my local postoffice but sadly I wont be using it anymore. It has changed hands in the last year and the lady who has taken over has filled the shop with insense sticks and clutter she is also very rude and intolerant of children in her shop. I went in today with my kids, I had told them they... Read more could pick a toy which they did, as I was sorting my post I heard the lady tell them not to touch anything and to put what they had back. I explained they wanted to buy them to which she went on to rudely say that when we had been in the day before they had taken all her headphones off the stand and left them on the side and that they shouldnt touch anything in the shop and that I should control them. I always try my best to make sure they pick up after themselves and are respectful in any public place but they are 5 and dont have the same control as adults do no matter what you do....they are kids and dont always do as we would like. I think her attitude was unprofessional, petty and rude, I get the impression that because she is a franchise owner she thinks its acceptable for her to speak to people as she pleases because shes nobody to answer to. Im strict with my kids and certainly dont let them run riot but they the same as adults have the right to look at things that they would like to buy, they are not 2nd class citizens for goodness sake. Iv never been into a shop and been told not to touch anything....thats what happens in shops people touch things and put them down on the wrong shelf if they change their mind which is why at the end of the day you expect you will have to do 15-30mins tidy up....its the nature of retail. Her intolerance means I will now have to use another post office. Its a shame as the other ladies behind the desk are lovely and always chat to the kids and are very helpful. I can only hope that she moves on soon as the post office now resembles a jumble sale with incense sticks. I will be making a formal complaint to Royal Mail. Show less
Agree with other review from Mr Splinge - counter staff and very friendly and chatty, but regular guy who works behind the collection window is miserable as sin. Very rude and unhelpful.
Post Office counter staff are always excellent & willing to help.
Collecting undelivered items is an absolute nightmare from the regular, miserable, totally unhelpful person behind the screen.
Even more so when you can see your undelivered package & then be told to "come back tormorrow it's not in... Read more yet"..................then on the next day you get it from the same slot that you have already seen previously!
This has happened to me more than once. Show less
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