- T: 01977 277 611
Friendly independent pet store located in Pontefract,
We have a wide range of pet and pet accessories over 2 floors, We offer a free local delivery service for customers who cannot get big or heavy items home.
If there is a bit more of a specialist item you require that we do not stock we will be more than happy to try source it for you. Thinking about getting a new pet and want advice on what would best suite you, just call in speak to one of our staff, hold some of the animals or just... Read more want to come for a look. Everyone is welcome. Show less
My husband decided to buy me a hamster as a present after we called about our childhood. He went here expecting advice on what he needed. They told him to buy 2 mice as they are the 'same' as a hamster but have a long tail!?!
For anyone who doesnt know they are not the same, one of the main issues... Read more was the speed a mouse travels & the fact they are incontinent.
Store refused all refunds as customer should have done his research before... dont trust any advice they give. Show less
Fantastic. How many of you have experienced good quality,affordable prices,friendly team WHO know their stuff, rolled into one?. Prior to my visit to Ponte Pets, i hadnt. Infact id walked out of another pet store after being kept waiting 30 minutes....today was my second visit. I was again treat... Read more with a 'nothing is too much trouble' approach and let me tell you its certainly the case. From being greeted with a smile to then being tended to by a lovely young man called mark.he was made for the job. If the pet is for your "little darlings" then please take them in with you.to find a team who interact with the children, explain in detail how to care for the chosen animal...in our case hannah then harry...hamsters!! My daughter was able to copy what mark did then she knew exactly what to do at home. This came in handy may i add. Id be sat here another hour if i listed everything soooo il end with "forget your big pet stores, ponte pets love what they do, they know their animals and the information surrounding them". Ive recommended them to friends who have pets and friends who are considering a pet. If you already own a pet, their range of accessories is great...as i now have quite a few animals i certainly wont shop anywhere else. Thanks pp. Show less
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