Dean House Plc

Dean House Plc   1 (2 Reviews)  Add review

Headquarters

Dean House
Suthers Street
Oldham
Lancashire
OL9 7TH  View on map
  • T: 0161 627 0042
  • F: 0161 626 1780
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Average customer review (2 reviews)

Customer Reviews

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 atef April 21, 2014 10:01 PM

I had very bad experience with this company. I phoned several times to arrange kitchen quote. I was given appointment twice and on both occaisons no one turned up after I cancelled all my commitments and made myself available. The third appointment someone turned up and before he started he asked me... Read more if I'm going to sign a contract today . Then he wasted 2 hours talking about himself and his wife and how long they have been together and where did they live before they moved to east London. Why do I have to listen to all of that .After 2 hours ,I got bored ,tired and fed up and still he has not finished .I asked him if he was going to give me a quote and he would not .He said he will phone me later and he never phoned.When I spoke to customer services , I was disappointed by the response from someone called Rob ,he said if I wanted a quote I should pay £ 99 deposit. In other words either you sign the contract on the spot or you get nothing. I thought that was deliberately misleading to customers .

There was another appointment booked for bathroom on another date,then I received a phone call from the person to say he is on his way and will be delayed for 10 minutes .Then 15 minutes later someone else phoned me to say there is change of plans and he will be coming instead of the other person and then he suggested changing the time or reschedule the appointment .In a way it was cancellation of the agreed appointment.

I will never use them again and certainly will not recommend them to anyone. Show less

 Angela Baxter October 10, 2013 2:45 PM

We have had trouble with this firm from the day the salesman walked into our house till now, which is three weeks after our kitchen was fitted. We cannot get a reply unless its another promise that they wont full fill. So very very disappointed. If you, the business would like to reply to this my... Read more ref is B32435. I am going to go on any review forum I can find and hope you will eventually sort out the problem and promises you made. Show less

Map OL9 7TH, Oldham

Company Documents

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Neighbours

Name & Address Telephone
Dean House, Suthers Street
0161 627 0042
Dean House, Suthers Street
0161 620 5204
Dean House, Suthers Street
Dean House, Suthers Street
Dean House, Suthers Street
Dean House, Suthers Street
Dean House, Suthers Street
Dean House, Suthers Street
Dean House, Suthers Street
Dean House, Suthers Street
Source of Info:
Dun and Bradstreet