a large amount of hidden charges which you are not informed about when booking a taxi to the airport and back. They claim to have told you about them when you are booking once you ring up to question them about why they have charged you all these hidden charges they state that you miss understood... Read more them or that you are lying which is just excuses. very poor customer service and they are always speeding and on there phones while driving. i wouldn't even rate this company 1 star if im honest Show less
Most drivers are miserable and never greet or make you feel welcomed. Some are on their personal mobile phones speaking in a different language. Very poor customer service and always speeding like they're going be late for a funeral. Some spat out the window puts you off dinner.
I booked a taxi... Read more going to a local restaurant in Newcastle, I normally pay staff rate as the taxi company and restaurant work together. We always use Roseville when customers want a taxi. Called the taxi firm and they answered like they couldn't be bothered as always. Taxi arrived on time but seemed to have a cocky attitude as I directed him the way I wanted to go but was asked what was wrong with a different way. I told him there are lots of roundabouts and traffic lights and would delay myself for work. The journey would normally be approx. 4 mins but this particular driver was not concentrating and taking the wrong turns and I asked "where are you going?" He replied "oh sh**" and kept on driving further away from the destination. He went down the side road and blasted his horn at a car with an attitude. When I arrived at the destination he decided to put the price up and charged me extra for the wasted journey.
Very bad experience, made me feel so angry and vulnerable. They should train their staff properly as very few are friendly. If staff can't meet the standard criteria then it's time to shove the job up their back side and get a job as a grave digger if they don't like speaking to customers Show less
They turn right out of Silverdale road towards higherland. its a NO RIGHT TURN !!
They pull out in front of you on silverdale road
They speed up the inside lane of the A34 (SUNKEN ROUNDABOUT at Morrisons) and cut you up on that roudabout heading towards trent vale.
Nearby Shops and Restaurants
|Name & Address||Telephone|
|01782 717 612|
106, Stanier Street
|01782 461 653|
120, Stanier Street