Elite Phones & Computers

Elite Phones & Computers   2 (39 Reviews)  Add review
190A  Church Street
Manchester
Greater Manchester
M30 0LZ  View on map
  • T: 0161 937 9689
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Average customer review (39 reviews)

Customer Reviews

7 customers would recommend this business to a friend

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 Barney April 12, 2014 4:09 PM

Just received my IPAD back from a screen replacement, I had no problem at any stage of the repair, I wasn't sure about the VAT, it was on the initial email I received, but I rang the firm direct and they explained the situation fully.
I would certainly use them again.

Sorry Chris I don't work for... Read more the firm, but was so pleased with the service that I felt compelled to write a favourable review.

If you are not sure about any part of the repair ring them before you commit.......simples Show less

 Chris Maude April 1, 2014 11:37 AM

*DO NOT USE THIS COMPANY - WARNING TO EVERYONE*
ASSUME ANY POSITIVE REVIEW YOU READ ARE FROM PEOPLE THAT WORK FOR THE COMPANY.

About a week after my initial email for a quote saying it would be £47.50 to fix my Samsung Galaxy S3.

Then they asked to take a deposit of £17.99 during the first phone... Read more call when I had agreed to the initial quote which I then found out wasn't a deposit but was actually for postage and packaging even though I had to pack it myself. So thats already £18 I will never see again.

They then told me when they received it that it was actually going to cost me £90 because there was something else wrong with it. To give a quote they should be sure of what is actually wrong with it before they start plucking appealing numbers out of thin air.

I stated I can't afford to pay £90 for the repair but they still insisted on charging me £10 for not fixing my phone before they sent it back. Outrageous and inefficient customer service that couldn't even answer my questions. DO NOT USE! If I had more time I would take them to court! ABSOLUTE ROBBERY! Show less

 Nicola Telfer March 31, 2014 1:58 PM

If there was a zero I would give them that. They are charming enough to get your business. I had the screen replaced in my IPad 3- was quoted £89.99 by the guy I spoke to, and ended up paying £117.50. Yes VAT is mentioned in the email quote you get- right at the end of it, in very tiny print. It was... Read more not returned in 48hours as promised, and the although I protected the IPad wih a heavy duty case, it was droped onto carpeted floor and broke again within 3months of the repair. My Ipad 2 has seen more abuse and remains intact so I can summise that the replacement screen was sub-standard. The person I spoke to also said it was guarenteed for 12months, having spoke to them this is only the case if the creen stops working.

NO NOT GO NEAR these people- absolute cowboys! Show less

Map M30 0LZ, Manchester

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Name & Address Telephone
198, Church Street
0161 788 9101
202, Church Street
0161 789 8465
204, Church Street
0161 789 3083
200, Church Street
0161 478 0601
190, Church Street
0161 788 9493
204, Church Street
0161 789 3083
190A, Church Street
0161 789 3355
198, Church Street
0161 788 9101
204, Church Street
190A, Church Street
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