Chorton Village Post Office

I am DISGUSTED. I live just about as far North of Manchester as you can get but was really cutting it fine to get to a local post office as they shut at dinner time on Saturdays, however after looking online I noticed that the Chorlton branch was open till half past 5 on Saturdays. I was wondering... Read more why they were open so much later so I rang up to confirm and the woman on the phone assured me that YES they were definitely open until half past 5. So I did a few errands I needed to do and then went to drop my newborn baby off with my mum before doing the 35-40 minute drive to Chorlton. I arrived at 5:05pm to a post office with all the shutters down and no sign of any staff around whatsoever. There was also another customer stood on the phone outside extremely annoyed as he had been in the branch earlier that day and told he needed to provide some proof of ID and that he had until 5:30 to go back with it, so he too had turned up to a closed post office. I wouldn't mind but what I had needed to do had been very urgent today, if they don't stay open until half past 5 they should NOT say it on their website and I would have travelled up here earlier. Never again will I deal with that branch and il make it my aim to put a formal complaint in Monday morning. Show less