Natural Essentials (Uk) Ltd
Old Court Ho
W8 4PD View on map
- T: 0800 014 8960
This company seems to prey on old people. My mother has ordered vitamins from them, which she does not need and cannot afford. They are repeating the order every few months. I have written to them to tell them to stop.
Another customer who has been conned by this fraudulent company- my mother was called by this company trying to sell her her usual supply of 1500mg glucosamine sulphate, she confirmed with them multiple times that the product was 1500mg and the order was put through. Ten minutes later she received a... Read more call back to tell her the product was actually only 600mg so she asked them to cancel the order, the call was taken over by a supervisor very quickly who apologised and said the product was actually 1500mg and the operator was mistaken. Fast forward a few weeks and the product my mother received was 400mg glucosamine and 200mg chondroitin....she immediately called them to demand a refund, sent the product back using a free post code provided. This all happened in early November, it's now January 5th and no refund has yet been given despite numerous phone calls. This company are liars and thieves- do not deal with these fraudsters! Show less
I am another 'pensoner' conned into thinking I was being called by my normal supplier, as the Indian caller appeared to have all the details of what is my normal requirement for Glucosamine with Chondroitin.
The supply I received after two chase-up calls was not the same strength or substance that I... Read more expected.
I took the precaution to change my bank card and would advise anyone else to do the same. I am now doubting the contents of the 3 tubs received!! yet another SCAM and I can only hope that the firm is eventually sued. Show less
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