I have been a client of the clinic for over 7 years and had numerous treatments with the dentist, hygienist and orthodontic therapist, I've always been very happy and recommended quite few friends there.
However, from few years ago some of the staff has changed and I haven't been happy since.
First... Read more the orthodontic therapist that was treating me suddenly left the clinic while I was at the very end of my treatment. The clinic spent quite a while without having one so I could not make an appointment and once the new one arrived she was available only on weekends which I cannot attend. Therefore after few years I am still waiting to finish my orthodontic treatment there.
Secondly, the new receptionist/manager also changed and I do not find them helpful as the previous one. When booking my appointment in the past I have always received a message confirming my booking, since the new receptionist started I have not received one. I have missed one appointment, for which I had received no reminder, and I have been forced to pay £27.00. It's not about the money, but I honestly find it quite unfair especially considering my loyalty to them and the thousand of pounds I have spent in that clinic and the more I've intended to spend. I have tried to explain this to the receptionist/manager but I just find very difficult communicating with them, they are always very defensive, unfriendly and unhelpful and when I have asked if I could discuss it with the owner of the business they said they would give my message but that it is very difficult to keep hold of him/her. I just find it so frustrating not being able to have some sort of contact with the person responsible for that practice, it makes me feel sort of insecure.
In all honesty, the only reason why I still stick to them is the dentist which has been always very nice with me especially considering that I am a very nervous client when it comes to my teeth, but whenever they go I'll be off too. Show less
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Property Price and Nearby Property Prices
|Property Address||Date Sold||Sold Price|
|Ground Floor And Basement Flat, 61 New Kings Road, London, Fulham, SW6 4SE||
|61A New Kings Road, London, Fulham, SW6 4SE||
|Flat G 49 New Kings Road, London, Fulham, SW6 4SE||
|53A New Kings Road, London, Fulham, SW6 4SE||
|63A New Kings Road, London, Fulham, SW6 4SE||
|Flat D 49 New Kings Road, London, Fulham, SW6 4SE||
|57 New Kings Road, London, Fulham, SW6 4SE||
|59 New Kings Road, London, Fulham, SW6 4SE||
|43 New Kings Road, London, Fulham, SW6 4SD||
|Upper Flat, 41 New Kings Road, London, Fulham, SW6 4SD||