I have just rung British Gas Services with a query about my Homecare policy.
I was connected very promptly promptly and efficiently and the young man who dealt with my query was friendly and knowledgeable. I cannot praise him too highly.
I have always found your telephone helpline easy to use and... Read more responsive, but I declined your "after call survey" as it is too impersonal.
On this occasion I regret it as I did not get the operators name and would have liked to give him the credit he deserves.
I made the call at 4.30 pm regarding policy number 910002975316
Pauline Cunningham Show less
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