Firstly, we were delighted with the very high standard of the work completed on our breaking down roof.
However, we are permanently very upset at being railroaded into having a chimney on our 220-year-old property being demolished (at serious additional expense) for no sufficiently explained... Read more reason, this following from an unexpected telephone call "whilst the workers were on site and waiting" and requiring an instant decision.
Finally, it was impossible to obtain any responses to our letters requesting further information or indeed an invoice until, months later, the proprietor and his crew suddenly turned up, scaling our property with ladders and demanding an immediate settlement. Show less
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