an empty office full of seats it was absolutely freezing outside, pleanty enough seats for us all to sit down
It wasn't a loud roudy que everyone just wanted to get warm.
Waited 30 minutes to get a taxi.
When left taxi realised id thrown my partners phone back to him he had forgot to pick it... Read more up.
Shouted driver back he didn't hear...
Tried from 6am to resolve this with the office up until around 7pm lastnight, still didnt get anywhere.
No one seems to know which staff do what hours no contact numbers no bosses in the office.
Run by a bunch of idiots basically.
Wouldn't recommend them.
Reception (one in particular) has a stinking attitude definitely lacks some customer service skills. Show less
An absolute joke of a taxi firm. 45 mins late, still trying to reassure me the taxi would be in the next 10 mins. As a single female stranded outside a park on the outskirts of town I can only thank micks mini cabs for being available when alpha wasn't!!!
used alpha for a while now never let me down
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