System Q Ltd
- T: 01246 200 000
- F: 01246 222 888
In light of my previous review I contacted Geraldine Hitchin the General Manager for System Q to discuss my complaint along with why our account had been put on stop and no support as a result of our review.
Geraldine was very helpful in allowing us to move forward from the previous experience and... Read more assisting us further with any outstanding work. We are now continuing to work with System Q and will provide any further reviews as necessary. Show less
Terrible customer service. Charged to reset DVR manufactured by themselves by requesting purchase of reset kit for £15 which failed to work and then requested to bring DVR to them and charged £25. Stated they would put account on 'no supply' meaning they will refuse to trade with us if we did not... Read more
pay for the DVR reset. Look for Trusted Pilot reviews for in depth details and feedback from others.
Appears as though they are not interested in valuing relationships with businesses that bring them the sales to allow them to be an 11 million pound company. Customer service is shocking beyond belief.
Save yourself the hassle and locate a Hikvision re-seller or another DVR vendor. Show less
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