Tanning Factory & Beauty Clinic
- T: 01767 221 616
We’re all gorgeous, and we love making you feel even more beautiful. It’s that simple!
If you’re in need of pampering, a new look, or (our favourite) being spoilt then you’ve come to the right place. The Tanning Factory & Beauty Clinic is one of the most popular and most reputable independent beauty salons in Biggleswade. We’ll take care of you from styling your hair, makeup, nails, massages even your tan. You’ll leave us feeling more confident, elegant and best off you’ll catch that... Read more second glance from those around you. Yea, we love it when that happens as well.
Our stylists and beauticians are all fully qualified and highly skilled. So you’ll be in safe hands for us to make you even more wow. Show less
Got a lovely massage done here last week. Saw a really good offer on their facebook page. less then £20 for a massage- BARGIN! Was a little worried when i saw the review below but went anyway. But i had a lovely experience, the thai massuse was amazing with her hands! i felt so relaxed and... Read more calm afterwards! already booked my next session in a months time. The staff are really nice as well, looked after me, made me drinks throughout the treatment was like i was on holiday! Too bad it was raining! haha
Lovely stuff! Show less
The owner of this business will do anything to avoid giving refunds, even if that means losing customers.
Years ago when they had the hydropool I bought my mom a voucher for Christmas. The pool was out of order at the time but I was assured it would be fixed soon. Months later they say they've... Read more gotten rid of it because it cost too much to repair so I asked for a refund of the voucher and the owner refused but said we could use the value against another treatment, which is breach of contract.
Recently they opened a hair salon section and I decided to try it out since they were offering a discount on first booking. I had blonde hair with patches of copper that I wanted corrected and my roots doing. The girl burnt my scalp so bad that I had gooey blisters the next day and weeks later my scalp is still itching and she didn't correct the colour at all. I expressed my concern at the time, to which she said I could come back if I wasn't happy after a few washes. I went in a couple of weeks later but the girl wasn't in and the owner once again came up with any excuse she could (presumably to yet again avoid any sort of remedy), stating the girl did her best and she didn't charge me extra despite it taking longer than she expected to do my hair and costing her more (as if it's my problem that her calculations were wrong. She also put the wrong toner on my roots, turning them grey and having to apply another toner to add warmth back in - also not my fault!). When I told the owner about my burnt scalp she simply said that was strange as it had never happened before, even to her as if that means it can't happen to anyone or implying I was lying. Nevertheless I left my details and asked for the girl to call me when she was back in, but of course I never heard back.
Suffice it to say, the owner has a bad attitude towards unhappy customers and has now ensure that I will never step foot back in there again. Show less
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