Literally the worst customer service I have ever experienced.
We received our order after waiting over an hour, which turned out to be wrong. We called the mobile number on the site and told the delivery driver what had happened. He then told us we would have to wait about 45 minutes before we... Read more would receive our correct order. After explaining to him that this was unacceptable, he continued to argue with us and then he hung up the phone.
I then called the shop landline. The woman on the phone had the same attitude as the driver and also hung up on us. After calling again and again she finally answered and said the line "was disconnected". We asked her how she would resolve the issue and her reply was "my manager said it will be about half an hour". We then asked to speak to the manager for her to tell us the manager wasn't there. Regardless of the fact she just said she had spoken with him.
Basically, we have the wrong food. No one rectified the situation and when it finally arrives i'm doubtful I will even eat it after the way we your staff have treated your customers. Show less
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